COVID-19 FAQs and OPTIONS
RENT THE ENTIRE CAT LOUNGE!
Feeling unsure about crowds? We understand that everyone's level of comfort is different. Be with those in your inner circle and no one else! It feels good to get out - while staying safe - and we are proud to offer this option for anyone who would prefer a more private experience while inside the Cat Lounge. The cafe side will still be open to the public. While creating your reservation, check the box that says "book entire experience" to get started! This option is available in both locations.
Our Concord location is in Cabarrus County and is not requiring masks, however we encourage anyone visiting to do what makes them most comfortable!
Our Charlotte location is in Mecklenburg County which is under a mask mandate, so the majority of individuals will have face coverings present. However, you may encounter individuals without a face covering in our Charlotte location. According to the mandate, there are exceptions to the face covering requirements as per the local government website. The mandate additionally states that anyone who declines to wear a Face Covering for the said listed reasons should "not be required to produce documentation or any other proof of a condition", and we will not ask. As a business, we choose to operate in a clean, happy and transparent way and allow our guests to make the decision to visit us knowing all information up front. We respect those who decline to visit during this time knowing they may encounter individuals not masked. Thanks for your understanding and patience. Every small business feels the weight of this pandemic is so many ways.
NEW TECHNOLOGY in MAC TABBY - CONCORD!
Mac Tabby - Concord utilizes the new iWave technology in our HVAC system! In the testing for SARS-CoV-2 (the virus that causes COVID-19), the iWave was shown to inactivate 92.6% of the virus after 15 minutes, and 99.4% after 30 minutes! All tests were run using proprietary NPBITM technology. We are very excited to offer this additional level of protection in our Concord cafe!
KEEPING THINGS CLEAN!
As a cat cafe, our cleaning practices have always been far beyond typical retail establishments. We will continue frequent and routine environmental cleaning and disinfection of all high-touch areas with an EPA-approved, "List N" disinfectant for SARS-Co V-2 (the virus that causes COVID-19). We have always provided hand sanitizer with at least 60% alcohol for guests to use and a bathroom to wash/dry your hands/face with soap and paper towels during your visit.