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ARE RESERVATIONS NECESSARY?

We don't require reservations, but they are highly encouraged - especially on holidays and weekends! The only way to guarantee entry is with a reservation. They are made online in advance of your arrival by clicking on our reservations tab.

However, we also love walk-in guests and dedicate a few spots per hour to accommodate those visiting without a reservation. Walk in spots are 30 minute visits - and you may encounter a wait time. Not to worry though, you can hang in our cafe or walk around NoDa and wander back for your experience.

You must be 7 years old or older to reserve a time during regular business hours. Younger? Keep reading...

CAN MY KIDS COME?

To ensure the safety of our cats and your children, the age requirement is 7+ during regular business hours. Book a "Kitty Time" reservation (Saturday mornings at 10:00am - reservations required), or a "private room" for your little ones instead to visit with the cats! (prices vary depending on location and day. All details are under the "reservation" tab for both locations)

We cannot allow little guests under 7 years old in during regular business hours due to our insurance policies, so please choose from one of the options above.

I HAVE A GROUPON...

To reserve time in the cat lounge with your Groupon, please call the store you wish to reserve and our team can help you from there!

  • Please be sure everyone in your party is over 7 years old.
  • You will need to bring your smart phone with the Groupon in the app for our team to redeem upon arrival. If we are unable to redeem your Groupon, you will have to pay for your visit. Please come prepared with the app downloaded.
  • Groupons are used at the time of redemption - if your Groupon is for 6 but only 4 people enjoyed the cat lounge during your visit, you are not able to "save" those additional spots for another time.
  • Groupons are not interchangeable: if you purchased a Tues-Fri or Sat/Sun Groupon, they must be used on those days

CHARLOTTE: 704-890-0373 | CONCORD: 980-777-8129

CAN I RESERVE THE CAT ROOM?

You do have the option to "rent the cat lounge" at either of our locations; this is done under "reservations" and by ticking the "book entire room" option. The cafe side remains open, but only those you have invited into the cat lounge will have access, no outside guests will enter the cat area during your hour. Gifts / wrappings / balloons are not allowed inside with the cats due to safety concerns, but we can help keep them safe with staff members until your departure. We also do not allow outside food or drinks, however our selections of pastries, cake pops, hot chocolates, etc are available if you choose! There are also cute options in town (ice cream, etc) that are walk-able to extend your celebration AND support other small businesses as well!

WHEN SHOULD I VISIT?

That depends on the vibe you're looking for! The cats are typically active early on, then sleep on and off the rest of the day, then perk up again early evening. We don't expect them to "perform" all day, so some visits may be different than others depending on which cats, and how many guests, we have in the space that day. However, with 12 cats roaming the lounge, there are always a few playing around! If you are able to visit on a week day, you will get a quieter experience with a better "human to cat" ratio on average than on the weekends.

The maximum amount of humans at any given time is 12 (plus employees).

ARE YOU WHEEL CHAIR ACCESSBILE?

Our Downtown Concord location is ground level and is easily accessible to all!

Our NoDa, Charlotte location is on the second floor of a historic building. There is stairwell access only which has 22 steps. If anyone in your party would have a hard time climbing the stairwell, we suggest visiting our Concord location instead!